Basic or full import: Import AJAX problem. Please, try import data manually.

when prcoess this installation, the error prompt during installation
Is it a must for base import?
I see duplicated categories, and some dummy product.
How can I reset those product and categories?

Hello,

Thank you so much for contacting our support center.

As we can see, you have already imported our dummy content. The problem is that you run our base import a few times and now you have duplicated menu items. You just need to clean your menu from unnecessary links in Appearance -> Menus.

Kind Regards
XTemos Studio

I remove the wordpress form the host and reinstall from the ground
FEWs problem again
1. during installation of plugin
stack in slider rev, and wpbakery, should install it individually
2. activation all the plugin required, prompt plugin in fatal error, finally reactivated no error prompt, will all others user installation get the same result?
3. Basic or fill import-> Picture captured, Error got Import AJAX problem. Please, try import data manually. (once again). How to import data manually?

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Hello,

Please provide your site admin access and FTP we shall check.

Best Regards

Please check

We can’t connect your server with this FTP data https://gyazo.com/3b90c64ba874da5cb7b1760e66ba114e

And disable all external plugins first.

Checked, ok now

Still the same problem https://gyazo.com/17cb353dce53ac4fa7814f63b08c9eb1
And you didn’t disable your plugins

What kinds of plugin?
wordpress plugin, those installed by woocommerce which included in the theme
and I didn’t install any plugin before installation of your theme

And here I am ok after reset cpanel

For the wordpress plugin, I checked those are installed by woocommerce wizard
But the wizard is run after the installation of theme plugin

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OK, now we can access. We don’t see any problems with dummy content or plugins installation. What kind of problem do you have now?

I can’t see now, but I am afraid after I setup others things, and finally affected by error prompt during installation of theme.
Would the following error prompt out affect the system”?
example IMPORT AJAX PROBLEM. PLEASE, TRY IMPORT DATA MANUALLY.
How to import manually? AJAX problem is it a function or just demo stuff?

FEWs problem during installation twice
1. during installation of plugin
stack in slider rev, and wpbakery, should install it individually
2. activation all the plugin required, prompt plugin in fatal error, finally reactivated no error prompt, will all others user installation get the same result?
3. Basic or fill import-> Picture captured, Error got Import AJAX problem. Please, try import data manually. (once again). How to import data manually?

Actually, I would reinstall the wordpress after fresh start the host, and reinstall the theme, but the above error prompt last times for reinstall. How can I prevent it?

These errors should appear again. If you will have problems installing plugins or the dummy content, contact us so we can check them live.

Is it a must for install the base?
as IMPORT AJAX PROBLEM. PLEASE, TRY IMPORT DATA MANUALLY always come out.
What does it mean?

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It means that there is some problem with your WordPress installation or server and it requires investigation from our side. There is may be some PHP error or not enough memory on the server.

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