BBought the theme yesterday and now it wont load and has crashed the whole site

Hi,

I bought the theme yesterday and now it won’t load and has crashed the whole site

wordpress gave me an emergency token to get into my dashboard – I can’t log in normally and also the public just get an error page (ie no maintenance page)

I Dowloaded the theme yesterday and did quite a bit of work on layout etc and now the theme won’t load – the child theme seems to, but not the actual theme

In the theme section of the admin panel I get the following message (I can’t put a screen shot up)

Broken Themes

The following themes are installed but incomplete.
Name Description
Woodmart This theme failed to load properly and was paused within the admin back end. Resume Delete

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

Please provide the admin panel login details of the website to check it myself and help you out accordingly. Because your website is in maintenance mode.

Regards.
Xtemos Studios

Hi my host company helped me. It was a chaching issue, and also a memory issue on the host part. Thank you for replying so fast. I have suggestions for the plugin

1. a back in stock notifyer
2. delayed delivery

But your theme has allowed me to eliminate several plugins, I don’t have it quite right yet, but it does look good.

Thanks

Amy

Hello,

We are glad that your issue has been Resolved.

Sorry, but we could not suggest you with the plugins because we haven’t tested our theme with such plugins.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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