Bengali (bn_BD) Predefined Translation Not Downloading

Hello XTemos Support,

I’m using the latest version of the WoodMart theme with a valid, activated license.

I’m trying to use the predefined Bengali (bn_BD) translation. I followed the documentation exactly:

– Activated the theme with my purchase code.
– Enabled Auto Update Translations in Theme Settings → Other.
– Changed the WordPress Site Language to Bengali (bn_BD).
– Went to Dashboard → Updates, clicked Check Again, and then Update Translations.
– Also tried WoodMart → Tools → Status → Reset Translations and repeated the update process.

Unfortunately, the theme is still not translated into Bengali. I also checked the wp-content/languages/themes/ directory, but I cannot find the Bengali translation files (woodmart-bn_BD.po, woodmart-bn_BD.mo, or similar).

Could you please help me with the following?

1. Is the Bengali (bn_BD) predefined translation currently available for the latest WoodMart version?
2. If yes, why isn’t it being downloaded on my website?
3. Is there a direct download link for the latest Bengali translation files (.po and .mo), or could you provide them?
4. Are there any server requirements or known issues that could prevent the translation files from downloading?

Thank you for your assistance. I look forward to your guidance.

Hello,

Thank you for purchasing WoodMart and for reaching out.

To investigate further, could you please share your admin credentials in the Private content field? This lets us check your settings and find the root cause. Your information is kept confidential.

Best regards,
XTemos Studio

Hello,

Thank you for your response.

Sure, I have provided my WordPress admin credentials in the Private Content field.

Please investigate why the predefined Bengali (bn_BD) translation is not being downloaded or applied. If you need any additional information, logs, or access, please let me know.

I look forward to your findings.

[Author]

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