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Beta Testing Extended Support

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  • #364798

    Altontait
    Participant

    I was a part of the beta testing for the new update and my support was extended but now it revert back to the original support end date which is June 8, 2022.

    Why did this happen?

    #364817

    Artem Temos
    Keymaster

    Hello,

    Could you please let us know if you clicked on the “Update” button in your account for the purchase code? Or maybe removed and added it again?

    Kind Regards

    #380920

    Altontait
    Participant

    If I remember correctly i think i accidentally click on the “Update” button. Does this mean my license wont be able to extend?

    #380973

    Artem Temos
    Keymaster

    When you click on the “Update” button it takes the expiration date from ThemeForest. We will extend it manually on our website one more time but don’t update the code in your account next time.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)