bid amount input form (WooCommerce Simple Auction Plugin)

There is a problem with the bid amount input form (WooCommerce Simple Auction Plugin). I can not increase the bid amount.
With other themes the problem does not exist.
Please see

https://imgur.com/a/UIgShb2

The issue can be seen at the following link
https://new.bena.world/shop/furniture/augue-adipiscing-euismod/

[Luke Nielsen]

Hello,

Glad to have you as a user of our theme!

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Kind Regards

• This reply was modified 1 year, 11 months ago by Luke Nielsen.

It is working perfectly in both TwentyTwenty or WooCommerce Storefront.

Hello,

The thing is that our product quantities conflict with plugin quantities so I suggest disabling our JS script for that via Theme Settings -> Performance -> JS -> Scripts never load (more detail in the below screenshot).

https://monosnap.com/file/5yqdcg0TJjYRle7NkXLjyHNkvR5NQg

Kind Regards

it does not work.. problem still exists – Please login into my site and do check. I have provided you with credentials.

another problem now is that the normal quantity input form stopped working in other products

Hello,

Seems that you did not do what I described in the previous message. I have tested my solution and it works, so please do the same as I mentioned above and the issue will be resolved (check the below video).

https://gyazo.com/27bc50cd96719be526a5d5e079d933be

Kind Regards

It seams that you did not ready exactly what I wrote above.
Yes the problem was solved with the auction,
but the normal item for sale (non auction) quantity input form stopped working.

Hello,

Could you please send me some screenshots for a better understanding of which quantity input field you mean?

I await your response.

Kind Regards

I informed you clearly, afterI disable the script – as you advised – the normal product “add-to-cart quantity input form” stops functioning.

Attachments:

You must be logged in to view attached files.

Hello,

Thank you for the clarifications.

In this case, will be better to disable this JS script for the specific product that uses the quantity functionality from the plugin with the help of the theme presets.

So please navigate to Theme Settings -> Settings Presets -> create a preset with the condition related to the specific product: https://monosnap.com/file/tGXpaxhpm1DVhILjr0S0XsoKIRtzMS

Then edit Theme Settings of this preset and navigate to Performance -> JS -> in the same field exclude the same script: https://monosnap.com/file/iJssCn5p3oj7N7rCp6ulVcaApisxxm

Here is the result: https://monosnap.com/file/O3RZLoNxqm8de8fDhj6gitdFkbLRaG

Our documentation on how to use presets: https://xtemos.com/docs-topic/theme-settings-presets/

In the meantime, feel free to ask me any questions you may have.

Kind Regards

I have done exactly what you told me and still not working. Please see attachments

Attachments:

You must be logged in to view attached files.

Please login and do it for me. I have give-up

try it on the following auction

https://new.bena.world/shop/furniture/eames-plastic-side-chair/

Hello,

That preset was for the “Auction” product so it will not work with another. You need to create separate presets for each product that uses quantity from the plugin. Here is a video with more details:

https://monosnap.com/file/4wnRcdRYnAlXY3ykHqbF4XNtP7Zcxv

Also, you need to disable the “Combine JS files” option, it should be always disabled.

Please let us know if there is anything further we can assist you with!

Kind Regards

That is not good for me. The site is for multi vendors. I will not be able to do this for every product produced by a vendor.
Also the theme has other problems. such as Not working with YellowPencil CSS editor. Please see attached picture.

Please cancel my membership and refund my money. I am within the 14 days period.

Attachments:

You must be logged in to view attached files.

Hello,

We are sorry to hear that. Yes, you can request a refund here https://themeforest.net/refund_requests/new

Thanks for your time and have a great day.

Kind Regards

[Author]

Posts