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Big gap

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #39293

    MAYZEL
    Participant

    The photos are the same size to my other products why does this show a bigger gap in-between the Description?

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    #39314

    Artem Temos
    Keymaster

    Hi,

    As we can see, you are using some extra plugin that replaces our theme products gallery and adds this extra space.

    Regards

    #39543

    MAYZEL
    Participant

    ok thanks. i think its because one photo of the gallery is bigger i will resize and regenerate thumb nails see how i get on.

    #39615

    Artem Temos
    Keymaster

    OK, contact us if you will have any extra questions regarding this topic.

    #40657

    MAYZEL
    Participant

    This isnt because of the plugin.

    So i change the photos of the product to all 750 x750

    But when i go on to the product page, they still showing as 500 x750
    even tho i have replace them?

    #40665

    Artem Temos
    Keymaster

    Because your original images aspect ratio is not 1:1. If you want to make them look 750×750 you need to upload square images or enable the hard crop option.

    #40669

    MAYZEL
    Participant

    it was because there was one photo still showing 500 x 750,

    Once i change them all now it looks beaut.

    #40699

    Artem Temos
    Keymaster

    Glad to hear that.

Viewing 8 posts - 1 through 8 (of 8 total)