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Big layout problem for product and category pages not showing properly

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  • #629317

    salencia92
    Participant

    Big layout problem for product and category pages not showing properly on a PC (Chrome, Edge,…).
    Everything is aligned left with small columns, so we cannot see anything.
    Curiously, everything works fine on admin and also on mobile and some page like basket page.
    We cleared all the widgets and then the category page show again quite poperly but always aligned left.
    Any clue ?
    Thanks

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    #629325

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #629334

    salencia92
    Participant

    Fastest cache 1.3.3 plugin was creating the problem which was solved when deactivated. Works fine on 1.3.1 but not after… Reason unknowed ! If you have any idea ?

    #629357

    Artem Temos
    Keymaster

    It looks like it loaded CSS from previous version of the theme. You need to clear the cache completely after the update.

Viewing 4 posts - 1 through 4 (of 4 total)