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Big problems with variation

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  • #271016

    lenamtl
    Participant

    Hi,

    I’m pulling my hair with variations that have image.

    First I have not made any css or code modification, it’s a new WP installation.

    The store is selling Yarn, so for each collection I have an image for each variation.
    Each collection will have average 20 different variations.

    Problem 1:

    I was able to create variation image correctly once but cannot remember what I did.
    All video I have checked are with color not with image.

    Could you provide step by step how to do it.
    As now it has the text-only class with a link.

    Problem 2:
    There seems an issue with variation image.
    Let say I create color attribute and add color #123 with image red yarn
    Then If I delete the attribute and create a new let call it Yarn and create an item #123
    the image of previous deleted attribute is displayed…

    Question 1:
    could you explain the difference between the 2 Data storage method
    Which one do you recommend.

    Thanks

    #271052

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please check these detailed instructions: https://xtemos.com/docs/woodmart/variable-products-swatches/

    Please note the attributes slugs should be online in Latin letters. If you still have any questions please let us know.

    As for the second problem, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #271097

    lenamtl
    Participant

    Hi, I already see the link and this not helping.

    As I’m not using color but image for the variation.
    Similare to the glasses example.

    Could you provide step by step how to create a variation with an image so I can make it work.

    Should I create the attribute first from attribute menu?
    Should I add attribute item from attribute menu or from product menu?

    Why I don’t see the variation image and seing the variation name whith a link
    it has the text-only css class, how come?

    For problem 2, I don’t have any other plugin only your theme plugins.

    #271184

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    #271622

    lenamtl
    Participant

    No need to access the store for this, I figured out.

    #271677

    That is fine. If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)