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Black titles when logged

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • August 23, 2020 at 1:26 pm #220635

    badr
    Participant

    Hello,

    When i’m logging in as a user all titles become Dark how can i change this please ?

    Best regards.

    Attachments:
    You must be logged in to view attached files.
    August 23, 2020 at 5:35 pm #220692

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area.

    Best Regards

    August 23, 2020 at 5:50 pm #220706

    badr
    Participant

    Hello,

    Here is the site admin.

    Many thanks.

    August 23, 2020 at 5:56 pm #220709

    Elise Noromit
    Member

    Hello,

    Please deactivate the plugins not related to the theme and provide page URL.

    Best Regards

    August 23, 2020 at 6:05 pm #220712

    badr
    Participant

    Hello,

    All pages texts become black once you’re logged.
    (unfortunatly we have a lot of important plugins in our site, may you can know the error without desactivate them)

    Best regards.

    August 24, 2020 at 3:17 pm #220900

    Elise Noromit
    Member

    Hello,

    Please clone and move your site to some staging platform so that we could test the site without influencing the live site.

    As soon as you decide to install new plugin test it in the testing stage.

    Best Regards

    August 24, 2020 at 3:20 pm #220901

    badr
    Participant

    Hello,

    You can work on it even if it’s live.

    Best regards.

    August 24, 2020 at 5:40 pm #220938

    badr
    Participant

    Hello,

    i have provided a duplicated site admin to work on it.

    Best regards.

    August 25, 2020 at 2:40 pm #221125

    Elise Noromit
    Member

    Hello,

    Please check now and then activate the plugins one by one and check which one causes the problem.

    I do not see problem now, if you do, provide the site URL.

    Best Regards

    August 25, 2020 at 2:58 pm #221145

    badr
    Participant

    Hello,

    Strengly the issue is disapeared even on the live site.

    Best regards.

    August 25, 2020 at 3:32 pm #221164

    Elise Noromit
    Member

    That is great. If you have any questions please feel free to contact us.

    Best Regards

    August 28, 2020 at 8:43 pm #221965

    badr
    Participant

    Hello again,
    Sorry for that but the black titles when you logged in are back, i’ve no idea from where it comes..
    Please see how can we fix it.
    Best regards.

    August 30, 2020 at 7:03 am #222156

    Elise Noromit
    Member

    Hello,

    What about your staging site without the plugins? Do you have a problem there? Please deactivate the plugins on the staging site and watch for a few days.

    Best Regards

    August 30, 2020 at 4:51 pm #222243

    badr
    Participant

    Hello,
    This is the staging one.
    Best regards.

    August 31, 2020 at 9:40 am #222380

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins on the staging site and provide page URL

    Best Regards

    August 31, 2020 at 11:13 am #222420

    badr
    Participant

    Hello,
    I just discovered that it’s a comflit with POS plugin, how can i deal with it please ?
    Best regards.

    August 31, 2020 at 2:50 pm #222502

    Elise Noromit
    Member

    Hello,

    Have you contacted the plugin support? Do they suggest anything? What changes to take?

    Best Regards

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