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Blanc line on first line at html source code

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  • #430362

    rebecca.cordes
    Participant

    Hello xtemos team, 
    we have the following problem: The page source text of our website heynature.de contains a blank line in line 1 of the source code on every page/subpage (see attached screenshot). 
    This leads to a problem with the data import into our merchandise management system, which cannot read in this first “blank line”. 
    The problem has existed since Friday, 16.12.2022. 
    With the request to check and take out this “blank” line so that we can continue to work on our orders again.
    Many thanks & greetings
    Rebecca

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    #430380

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #430422

    rebecca.cordes
    Participant

    I just wanted to set up your account and deactivated plugins. (I had already checked this yesterday without success). Now, however, the empty line has disappeared and even when reactivating the plugins, the empty line remains gone.

    That’s good, of course. Have you changed anything in the meantime? I would like to know the cause.
    Thank you,

    #430429

    Artem Temos
    Keymaster

    No, we didn’t touch anything. Please, let me know if the issue appears again so we can check.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)