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Blank Page Problem
- This topic has 5 replies, 2 voices, and was last updated 12 minutes ago by
Aizaz Imtiaz Awan.
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July 12, 2025 at 12:40 pm #673578
kilicmotortrParticipantThe website opens blank, like a white screen, as shown in the image. When I open it from Home > All Products > Single Product Page, it sometimes opens blank like this. I don’t know if it’s related to cache. I request your support.
July 12, 2025 at 3:02 pm #673588
Aizaz Imtiaz AwanKeymasterHello,
I have checked your site, and it is working fine without showing a blank screen. The issue you experienced might be related to a temporary browser or cache problem.
See Screenshot for clarification:
https://postimg.cc/9Rz4Cg8dI recommend clearing your browser cache or trying to access the site using a different browser or in incognito mode to see if the issue persists.
Best Regards
July 12, 2025 at 9:30 pm #673609
kilicmotortrParticipantThe error in the image occurs occasionally. I also see it when opening the file on mobile or in an incognito tab. I\’ve attached the last line of my error.log file. I\’ve also attached it as a log file. As you can see, there are errors. I searched StackOverflow and couldn\’t figure out why I was getting these errors. I\’m asking for your help.
Attachments:
You must be logged in to view attached files.July 14, 2025 at 8:47 am #673697
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution. If the issue remains, Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?
Best Regards,
July 14, 2025 at 8:16 pm #673906
kilicmotortrParticipantThank you. I’ll try to do what you said. I’ll try to let you know the results as soon as possible.
July 15, 2025 at 9:46 am #673981
Aizaz Imtiaz AwanKeymasterHello,
You’re very welcome!
Take your time and feel free to reach out whenever you’re ready — I’ll be here to assist further if needed.
Best Regards,
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