Blank products in the shop page

Hi,
I installed the theme today and I have some problems which need your support.

1- The shop showing some blank product areas when display 4 columns grid. Please see https://artjz.com/shop/?per_row=4&shop_view=grid

2- The sidebar location in the shop page is only on the right side. I tried to the adjustment from the general layout many times but not working.

3- In the blog posts why no option to hide the author name and post date?

4- When using divider with icon, there are red line under the icon and the line penetrate the logo?

Thank you

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Hello,

Thank you very much for choosing our theme and for contacting us.

1. Navigate to the Theme Settings > Shop > Product Styles > disable Masonry grid and Product Grid with different size;

2. You can change the location in the Theme Settings > Shop > Sidebar and Titles, also check the shop page settings.

3. Add this code to the Theme Settings > Custom CSS > Global

.blog-design-masonry.has-post-thumbnail .post-date {
display:none;
}
body .woodmart-post-date {
display:none;
}
.meta-author {
	display: none!important;
}

4. You can replace the element with WP Bakery icon

Best Regards

Hi,
I checked Masonry grid and Product Grid and they are already disabled. The problem still exist.

I tried everything to change the sidebar location but nothing changed.
* Theme Settings > Shop > Sidebar and Titles
* Theme Settings > General Layout
* Page Setting (custom metabox from theme

The code work fine, name and date are disappeared.

Thank you

Hello,

Please deactivate all the plugins not related to the theme and provide your site admin access to the private area. If you are using the child theme, switch to the parent.

Best Regards

Please see enclosed admin access at the private content.

I solved the problem. It is ok now

Hello,

That is great. If you have any questions please feel free to contact us.

Best Regards

[Author]

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