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Hello,

Please deactivate all the plugins not related to the theme and check again.

Best Regards

I have just tried it already but it did not help. all the plugins I turned off and still the same error

The strange thing is that it most makes the category of bio tea ( bio čaj)

now I have all plugins turned off and I’m still going.

do you have any idea?

Hello,

Our AJAX requests have a timeout of 5 seconds and if they don’t get a response from the server at this time the page will be loaded in a natural way. If you need, we can give you an instruction how to increase this time to 10 or 15 seconds but it is not a solution and you can try to disable this function completely.

Kind Regards
Xtemos

Hi.. thank you.. I have my own server.. I can set it on what I want.. Would you just wind up some limit on the server?

Try to add the following PHP code snippet to the child theme functions.php file to do this

add_filter( 'woodmart_pjax_timeout', function(){ return 10000; } );

Disable external plugins while checking this.

thank you, but it did not help

In this case, you need to optimize your server for better performance since the problem in the loading time. Or maybe it is caused by installed plugins.

do you mean to increase ram memory on the server?

it does it even when I turn off all the external plugins

I think it could be related.
when I remove products into the trash, it always throws a bug.
  I think I have a small limit on the server

please know what the limit is?

thank you

Sorry, but we are a bit confused about the main issue now. You have a problem with loading categories on the shop page, right? Memory limit is not related here as well as your products trash.
Please, disable all external plugins and send us your current admin access.

Hi.. I just thought it was somehow related..
I thought if I raised some limit, it would be ok..

So will you send us the access?

pas

Please, disable all external plugins so we can check the performance.

deactivated

A few plugins like SEO and WooCommerce services are still enabled.

i’m sorry .. deactivated

Strange but we don’t see the categories menu now. Have you removed it? Please, send us a link where we can test it now.

yes products and categories I deleted ..
I wanted to try to improve the situation after reloading .. Unfortunately it did not improve ..
Please check

thank you

now all products are uploaded

Hello,

Try to go to Appearance -> Customize -> WooCommerce -> Product images, decrease images size for both single and catalog page and save to regenerate all thumbnails.

Kind Regards

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