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Blog page not displaying on Scroll

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #485121

    robert-1826
    Participant

    I installed and upgraded our website a couple months ago and we are very satisfied with Woodmart and the flexibility it offers.

    I however cannot get the Blog page to load images correctly after I start to scroll down the page. You can see here what the bottom of the page looks like when you scroll down to the older blog posts. It seems to be an issue when the blog page loads /page/2 (and 3) when scrolling.

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    #485128

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #485252

    robert-1826
    Participant

    Hello – thanks for the guidance here. I did what you asked, but because we are a WooCommerce store, I could not completely deactivate all of the WooCommerce plugins for testing. We just cannot risk doing that when customers might be on our site.

    At any rate, I deactivated all of the other plugins and the blog post page still will not load correctly when scrolling to the “Load More” items. They are all without their assigned image. I am working to make sure they are all the same size but that does not seem like it would cause this issue.

    Need further investigation, please.

    #485526

    Hello,

    I have checked and I see it works properly.

    https://gyazo.com/9f46befb077dee414edec6b258495141

    You can switch from Load More to pagination in the Theme Setting > Blog.

    If you have any questions please feel free to contact us.

    Best Regards

    #486124

    robert-1826
    Participant

    Hello – thanks for following up but this is actually not working as it should.

    The upper blog posts load with the featured image for each post in the blog grid/archive page, however the items that load as the page is scrolled (lower on the archive page) do not load with an image (each one does have a featured image designated in the actual post).

    When they load on the archive page, they are gray and white (no image) with the title/author/sharing buttons. Each item in the grid should have a designated image as the first few do.

    Is the blog page designed to load only some images and ignore others?

    Please see attached images.

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    #486657

    Hello,

    As soon as we have disabled all the plugins not related to the theme, everything works. Most likely the problem is caused by a plugin that provides Lazy loading, please disable the plugins with Leasy loading and use WoodMart Lazy loading instead: workshttps://monosnap.com/file/ZOCG7Cl4CMsYb3lXpsNP8CqLBlvEHW

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)