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Blue scrollbar
- This topic has 8 replies, 2 voices, and was last updated 2 years ago by
lkoroma.
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September 19, 2024 at 4:59 pm #598644
lkoromaParticipantHello !
My website is displaying a big blue scrollbar on Google Chrome and I think it’s to do with the class wd-scrollbar. How do I take that off ? I really think it has to do with woodmart because on the page that displays the shop, the wd-scrollbar doesn’t appear and the scrollbar is a beautiful sleek black thing.
What can I do?Thank you in advance.
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You must be logged in to view attached files.September 19, 2024 at 5:34 pm #598652Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page BuilderThank you in advance.
September 20, 2024 at 10:11 pm #598990
lkoromaParticipantHere’s the info !
September 23, 2024 at 9:32 am #599247Please send us your website URL as well. Thank you.
September 23, 2024 at 12:24 pm #599335
lkoromaParticipantSo sorry, I forgot. It’s in the private content area. Just I’m going to be working on it today until 6p.m french time so the plugins can”t be disabled until then. I will send another message when I stop working on it.
September 23, 2024 at 12:27 pm #599338Please keep all plugins that are not related to our theme temporarily turned off and switch to the parent theme.
September 25, 2024 at 6:47 pm #600164
lkoromaParticipantOk, so sorry for the delay I was still working on it. Every plugin is disabled dans I won’t be using my website for the next 20 hours. Thank you in advance for what you’ll be able to do. Have a nice day !
September 26, 2024 at 9:38 am #600261We don’t see any problems with the scrollbar on your website at the moment. Here is a screenshot https://gyazo.com/a9c168f47968445c907d0c2fa877a1b6
September 26, 2024 at 1:36 pm #600378
lkoromaParticipantIndeed, I think it is one of the plugin causing since the scrollbar was there yesterday again. I’m gonna check.
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