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Box / Icons on the Banner

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  • #383889

    zhi.miming
    Participant

    Box / Icons on the Banner

    I keep seeing either boxes / the cart icon. Already checked the slider it’s not there. Can someone advise as to how to remove these?

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    #384015

    Hello,

    Please deactivate all the third party plugins, activate the parent theme then check back.

    If the problem still continues then leave all the third party plugins deactivated and provide the admin panel login details of the website.

    Best Regards

    #384991

    zhi.miming
    Participant

    Problem is still there.

    Already provided the details.

    #385042

    Hello,

    You are not using the latest version of the Theme and Recommended plugins. Please update the theme and Recommended plugins to the latest versions then check back.

    Best Regards

    #385203

    zhi.miming
    Participant

    already updated, still there.

    #385287

    Hello,

    The icons are coming from the Slider you created and added custom icons in them. Please try removing the button layers from the slider then check back.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)