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Boxed view in “single product”

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  • #638256

    john_charalambidis
    Participant

    Hie.
    We’re facing an issue with our shop.
    Only when we open a product, the view of the page changing from wide to box.
    Screenshot 1 is from our home page.
    Screenshot 2 is from a product view.

    Could you please help us sort this out ?
    We have try to configure this from “Theme settings” with no luck.
    Anyway we haven’t changed anything there at first place.

    Thanks in advance.

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    #638300

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards,

    #638301

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards,

    #638415

    john_charalambidis
    Participant

    Thanks for your advice, we have sort it out.
    Have a good day.

    #638510

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re very welcome! I’m glad I could help. If you need anything else, feel free to reach out!

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards,

Viewing 5 posts - 1 through 5 (of 5 total)

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