Brand Filter Not Displaying in Active Filters with Hebrew & Gutenberg

[StravinMarvin]

Hello WoodMart Support Team,

I’m experiencing an issue with the navigation filter on archive pages, specifically with the brand filter functionality when using Gutenberg as the page builder on a Hebrew language site. Under these conditions, the brand filter does not appear in the “Active Filters” section when filtering by brand alone. However, if I apply other filters (such as attributes or price) first, then the brand filter does show up in the active filters.
Issue Details:

Location: Archive pages
When filtering by brand only: Brand filter missing from “Active Filters” section
When filtering by brand + other filters (attributes/price): Brand filter displays correctly in “Active Filters”

Testing Performed:
I have confirmed this issue occurs consistently by testing on a clean installation of the WoodMart theme with Hebrew language settings, using your official demo content and templates.
Could you please investigate this compatibility issue and provide a solution?
Thank you for your assistance.

• This topic was modified 3 weeks, 5 days ago by StravinMarvin.

Hello,

To effectively troubleshoot and identify the cause of this issue, we would like to access your WordPress admin panel. Please provide us with temporary admin credentials by using the Private Content field below. This will help us examine the configuration and conduct further testing directly on your setup.

Rest assured, any information you share with us will be treated with the utmost confidentiality.

We look forward to resolving this matter promptly.

Regards

Hello,
Thank you for your assistance with this issue.

I hope we can resolve this without sharing login credentials, as I’ve been able to reproduce this issue on a fresh Woodmart installation. The problem occurs consistently when using Hebrew language settings with the Gutenberg page builder and your demo content, indicating it’s not related to any custom code or specific configurations on my end.

Steps to reproduce:

Set up a standard Woodmart installation with Gutenberg page builder and import the main demo content.
Switch the system language to Hebrew
Navigate to any product archive page
Apply a brand filter

Issue: The selected brands don’t appear in the “Active Filters” block unless an additional filter is applied.
I’d greatly appreciate your help in addressing this.

Thank you very much for your time and support.

Hello,

You can fix it by applying patch # 675759. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

Kind Regards

That’s perfect – issue resolved!

Thank you so much for your prompt assistance. I really appreciate your help with this.

Wishing you a wonderful rest of the week!

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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