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Brand image won't show on product page
- This topic has 7 replies, 2 voices, and was last updated 2 years, 11 months ago by Aizaz Imtiaz Awan.
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December 28, 2021 at 11:11 pm #342431
haggaiParticipantHello,
First of all, the Brands settings appear under Theme Settings > Shop > Brands
However, all settings apply to product page. Accordingly, I believe this section is misplaced. It should be placed under Single Product rather than under Shop.Anyway, in your demo product pages, the brand logo appears on top of the product description (see circled in red in the attached photo).
However, on my site (which is based on your dummy site) the brand logo does not appear at all in the product box.
please advise how to have the brand logo appear as it shows with the attached image. thank you
Attachments:
You must be logged in to view attached files.December 29, 2021 at 8:38 am #342485
Aizaz Imtiaz AwanKeymasterHello,
To Assign brand to the product you need to set the product attribute for the product from the edit product.
Screenshot for Clarification: https://ibb.co/zQFNbDD
If you are still unable then, Please provide the login details of the website to check it myself and help you out accordingly.
Best Regards
- This reply was modified 2 years, 11 months ago by Aizaz Imtiaz Awan.
December 29, 2021 at 4:36 pm #342599
haggaiParticipantThis is already set. However, I cannot share the credentials as the site is local via WAMP.
December 30, 2021 at 6:00 am #342650
Aizaz Imtiaz AwanKeymasterHello,
Please upload your site to a staging server so that we can check the issue on your site and fix it.
Best Regards
December 31, 2021 at 11:26 am #342861
haggaiParticipantIt’s very sad that to most of my tickets, support either did not resolve the problem, or requested that I’d upload my site online, which is far from trivial (migration takes time, and online means paying for hosting).
Please let me know if my support period can be extended so I can take care of this (migrating the site from WAMP to online).
Thank you.
December 31, 2021 at 1:17 pm #342874
Aizaz Imtiaz AwanKeymasterHello,
You can check the following documentation for help in managing product taxonomies:
https://woocommerce.com/document/managing-product-taxonomies/#section-6And without debugging the issue we could not provide the solution as everything is working fine for us on our demos. So you have to migrate the site to the staging server for us to check the issue for you.
Support extension can be purchased from the same Theme Main page on ThemeForest: https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492
https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportBest Regards
January 1, 2022 at 11:24 pm #343002
haggaiParticipanthere are the credentials
January 3, 2022 at 6:56 am #343092
Aizaz Imtiaz AwanKeymasterHello,
Sorry, but the login details you provided are of limited access. Please provide full admin access to let me assist you further.
Best Regards.
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