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Brand Images
- This topic has 14 replies, 2 voices, and was last updated 6 years, 3 months ago by
Artem Temos.
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AuthorPosts
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August 8, 2019 at 7:35 am #136763
jrtorreParticipantHi,
After update to new version 4.0 I can’t upload images to Brand attribute. I can add new brands, and apparently I can select an image for the brand. But when I save it the image dissapear and doesn’t show.
Could you please advise how to fix that?
Thank you very much.
August 8, 2019 at 8:59 am #136766
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
August 8, 2019 at 10:29 am #136805
jrtorreParticipantAugust 8, 2019 at 12:30 pm #136819
Artem TemosKeymasterWe can’t see your website now https://gyazo.com/e0a95b42f62e24b2426b39aa06170e55
August 8, 2019 at 12:35 pm #136835
jrtorreParticipantFrom which country are your trying to access? Maybe there is an IP block from the server but I can allow IPs coming from certain countries if you let me know where are you based
August 8, 2019 at 12:36 pm #136836
Artem TemosKeymasterHere
August 8, 2019 at 12:39 pm #136838
jrtorreParticipanttry now
August 8, 2019 at 12:44 pm #136841
Artem TemosKeymasterNow we can’t enter your dashboard and always redirect to the maintenance mode page.
August 8, 2019 at 12:50 pm #136843
jrtorreParticipantTry now please and sorry for the inconvenience
August 8, 2019 at 1:52 pm #136844
Artem TemosKeymasterNow I see this error in the dashboard https://gyazo.com/58e42589916a3804bdd4e9ad264020a1
August 8, 2019 at 1:58 pm #136862
jrtorreParticipantCould you please tell me your country so I can authorize all IPs coming from your country.
Thank you
August 8, 2019 at 2:33 pm #136876
jrtorreParticipantOk Done.Try Now please
August 8, 2019 at 2:49 pm #136880
Artem TemosKeymasterPlease, update to the latest version 4.0.2 released just recently.
August 8, 2019 at 2:52 pm #136884
jrtorreParticipantOk, it works now. Thank you very much 🙂
August 8, 2019 at 2:54 pm #136886
Artem TemosKeymasterGreat, you are welcome!
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