Brand logos are not displayed on the comparison page.

Brand logos are not displayed on the comparison page.
This problem appears if you update the values of the attribute “Brand”.
There was no such problem before.
Woodmart v6.2.4

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Hello,

Please provide the steps to reproduce the issue to check it myself and help you out accordingly.

Best Regards

You can do the following..

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Hello,

Sorry but the login details you provided are not working please provide the correct login details to let me assist you further.

Best Regards

Changed the password

Hello,

I have visited your website and the issue doesn’t exist on my end.

Screenshot for Clarification: https://gyazo.com/b0a14d654980134e9db1809831bf2bde

Please clear cache and check back.

Best Regards

The problem has not disappeared.
Carried out the procedure with updating the brand logo “Kinco”, as described earlier, on the comparison page, the brand image disappeared.
I cleared the template cache, checked it on several devices, the same problem everywhere.
Have you exactly updated the “Kinco” logo in the admin?

Hello,

Please provide a video explanation of how I can replicate the issue on my side to check it myself and help you out accordingly. Because I am still unable to see the issue as you mentioned.

Best Regards

Made a record as you requested

The file size is large, added links to YouTube

Hello,

Please deactivate all the third party plugins, activate the parent theme then check back.

If the issue still occurs then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

Best Regards

Disabled plugins and activated the parent theme, the same problem remained. At the moment, I have returned the site to its previous state, it is already in use. Please let us know when you try to fix the problem so that I deactivate the plugins again and activate the parent theme.

Hello,

Please deactivate the third party plugins. I will be online for the next 3 hours.

Best Regards

You can start now

Hello,

I have reactivated the plugins back on your website. We are troubleshooting the issue further and let you know.

Best Regards

Hello,

It is a bug in our theme and will be fixed in the next update.

Best Regards

Hello,
How can I hide brand attribute on compare page until you fix this bug? There is a warning at the first column on brand row:

Warning: ltrim() expects parameter 1 to be string, array given in /home/customer/www/rfidmarket.com/public_html/wp-includes/formatting.php on line 4357

Thank you

Hello,

@technique Please Go to Theme Settings >> Shop >> Compare and Remove brands.

Screenshot for Clarification: https://gyazo.com/2b3ccae6e8d6c22edb8dbe0aed7252a8

Best Regards

[Author]

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