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Brand Logo's 'Undefined'

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  • #187423

    insideweb
    Participant

    I uploaded images to some brands on my website. However, they’re not showing up on the homepage (https://test.greenheartshop.nl/). The Image URL is ‘undefined’. I don’t know why this happens, because on the shop pages the logo does show up.

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    #187450

    Hello,

    I saw the screenshots you attached. I have inspected your website and it seems that you have set the lazy load effect to the website and the images are not loading that’s why it behaves like that.

    Screenshot for Clarification: https://ibb.co/K6hGQcF

    Please Go to Theme Settings >> Performance >> Lazy load >> Disable it and check back.

    Best Regards.

    #187461

    insideweb
    Participant

    Hello,

    Yes, this solved the issue. So lazy loading isn’t compatible with showing brand logos?

    #187497

    Hello,

    You were using default images for the lazy load effect from Theme Settings >> Performance >> Lazy loading.

    You can try changing the lazy load effect from there.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)