Home Forums WoodMart support forum Brand no longer shows on single product page

Brand no longer shows on single product page

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #628879

    fotoviva
    Participant

    The used to be a brand link on the product pages, next to the SKU meta info but it’s not displaying anymore.

    Any idea why it got removed please?

    #628944

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #629009

    fotoviva
    Participant

    Thanks

    #629128

    Hello,

    The reason the brand link is not displaying on the product pages is that the brand attribute has not been configured in the product settings.

    To resolve this, you need to configure the brand attribute for your products. Once it is properly set up, the brand link will appear next to the SKU meta info on the product pages.

    Best Regards

    #629723

    fotoviva
    Participant

    I don’t think that’s the issue though, I haven’t removed any attributes yet it was displaying fine back in december according to wayback machine?

    #629841

    Hello,

    You have created the “Photographer” brand attribute but have not defined its brand values yet. Please create the necessary brand values and assign them on the product edit page.

    Best Regards

    #629926

    fotoviva
    Participant

    Do you mean in the Product Data > Attributes section?

    I haven’t done this before and yet it showed up fine a month ago. It seem like something has changed.

    #630014

    Hello,

    Could you please share a screenshot of the attribute values you have added in the product data section?

    Best Regards

    #630066

    fotoviva
    Participant

    There is an option to add photographer to the attributes but it has never been added before

    Attachments:
    You must be logged in to view attached files.
    #630217

    Hello,

    Select the “Add Existing” dropdown to include the Photographer attribute, and then assign the desired values.

    Best Regards

    #630367

    fotoviva
    Participant

    Thank you for your help I really appreciate this.

    I just don’t understand why I have to do this now. I haven’t done it before yet the brand/photographer showed up fine until only a month ago?

    #630469

    Hello,

    You’re welcome!

    The issue could be due to recent updates or changes in the theme, plugins, or WooCommerce. Such updates can sometimes alter how attributes like brand/photographer are displayed, requiring reconfiguration.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)