brand not visible

hello

I do not see the brands on the single product page.
I have set the marks correctly and followed the instructions from your article.

they are just not displayed no matter what I do.

Hello,

Please provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

Hi Thank you for support.

Hello,

Please make the full backup of your site and update the theme to the recent version 6.0.4.

Best Regards

Hello,

I have done the update and made a backup of the website.

Thanks.

Hello,

You have created the product page in Elementor Pro, that is why the brand does not appear, it would appear on the default product page, you will have to add it manually.

Best Regards

Hello,

That’s right, you can see it on the default page.

Do you know a way to somehow shortcode hinzuebkommen? I would like to design the product page itself.

Hello,

Sorry, what do you mean? If you create the product page in Elementor it is not possible to add the brand automatically.

Best Regards

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