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Brand problem

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 13, 2020 at 4:11 pm #241347

    judastr
    Participant

    I am sending my products to a software I connect with api. but they say the brand part is not gone

    November 13, 2020 at 9:52 pm #241398

    Elise Noromit
    Member

    Hello,

    Your problem is not clear enough.

    Please describe your steps with more details and screens.

    Best Regards

    November 13, 2020 at 9:58 pm #241402

    judastr
    Participant

    Hello .
    I am connecting my website with the API key to the marketplace. marketplace sends message “we can’t get your brand information”

    November 14, 2020 at 1:50 pm #241533

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)