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brands list in mega menu showing empty brands

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #589458

    rrafal889
    Participant

    in menu->appearance I added custom link “brands” and set it to full width. I connected it with block which I created in “blocks”. In the block I added container and placed “brands” and set it to “hide empty brands”, but somehow even if I open new page in incognito mode, some of the brands which are empty (no products available in store) are still showing in the mega menu. Do you have any idea how to solve this?

    #589577

    Hung Pham
    Keymaster

    Hi rrafal889,

    Thanks for reaching to us.

    First of all, I’m really sorry have taken long time to reply you due to the weekend.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #589762

    rrafal889
    Participant

    i am sending details in extra information

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    #589766

    rrafal889
    Participant

    maybe use my staging side – I am sending credentials in extra content

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    #589820

    Hung Pham
    Keymaster

    Hi rrafal889,

    Thanks for details.

    The Brands widget in menu is working correctly, Empty means NO products belong to the attributes, it doesn’t mean Out of stock products.

    Hope it helps.

    Regards,

    #589840

    rrafal889
    Participant

    Ok, is there any chance that out of stock products of a brand will not show in the widget? this would be very nice user experience function

    #589884

    Hung Pham
    Keymaster

    Hi rrafal889,

    Unfortunately, there is no such an option right now.

    You can enter manually brands so you want to show instead https://prnt.sc/q3S7nZZ4cRUp

    You can also create a ticket here: https://woodmart.canny.io/feature-requests so our developers will consider such a feature.

    Regards,

Viewing 7 posts - 1 through 7 (of 7 total)