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Brands to go to Categorey not shop page

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #480992

    Anonymous
    Inactive

    When I insert Brand grid into Elementor, when a certain brand is selected it filters to the SHOP page but I want it to go to the category page. For example if I select BMW i want it to show BMW category with subcategories not the entire Shop Categories

    #481086

    Luke Nielsen
    Keymaster

    Hello,

    Please send me a screenshot of where you have defined those Brand grid so I will check it on your side.

    Thank you in advance.

    Kind Regards

    #481828

    Anonymous
    Inactive

    Can you please answer? I need customers to be able to press a Brand logo and go to a Categorey Page not shop page

    #481924

    Luke Nielsen
    Keymaster

    Hello,

    Sorry to say but right now there is no option in Theme Settings available for that. It requires Customization and this is beyond our limitations and support policy scope. Hope you can understand our limitations.

    If you’d like to contact us, we are here for whatever questions you may have.

    Kind Regards

    #482164

    Anonymous
    Inactive

    This needs to be updated as I’m not sure why you would use this if the brand a customer chooses goes to the entire shop and not a single brand.

    #482234

    Luke Nielsen
    Keymaster

    Hello,

    When you click on the Brand icon, it redirects you to the Shop page with a filter of this brand therefore you see all products on the shop page that is related to that brand that was clicked. So it’s normal functionality.

    You can also reach out to us if you have any questions.

    Kind Regards

    #482243

    Anonymous
    Inactive

    It does not filter to the selected brand. Mine shows all brands like the normal shop page.

    For example: Subaru is parent category with 5 children. When someone chooses Subaru from Brand grid on any page it goes to shop page and shows ALL parent categories.

    If someone chooses Subaru I want them to go to a filtered Subaru shop but this is not what happens

    #482246

    Luke Nielsen
    Keymaster

    Hello,

    Ok, in this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Looking forward to collaborating with you!

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)