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Breadcrumbs and missing goods

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #271022

    vadim_erohin
    Participant

    Hello, i have 2 problems:
    1)Breadcrumbs doesn’t appear on product detail page(breadcrumbs on product page – on, Show breadcrumbs – on)
    2)Products dont appear in this path(/category/pronorm/)

    #271051

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #271053

    vadim_erohin
    Participant

    The remedies you described did not help solve the problem

    #271092

    Hello,

    Breadcrumbs are the Woocommerce functionality, that appears on the product page created in Woocommerce. Here is how the product page looks when it is created by Wocommerce: https://gyazo.com/6bed43ef975148c286f41038ad74c418

    Your product page is totally created in Elementor: https://gyazo.com/765e589b06bd580d31dd13eb1eec98b4

    That is why the breadcrumbs do not appear.

    Best Regards

    #271133

    vadim_erohin
    Participant

    And what about missing goods?

    #271189

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    #271299

    vadim_erohin
    Participant

    Hello,
    I installed the Storefront theme and no changes happened

    #271344

    Hello,

    It means that our theme does not cause the problem, you need to find the problem in the products pages or settings.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)