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Broken Header: Main menu is vertical and categories break on hover

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  • #725179

    kawtarachek115
    Participant

    Hello,

    I am facing two critical header layout issues on desktop view at the same time:

    1. The main navigation menu (Accueil, Boutique, Contactez-nous) is completely broken. Instead of displaying horizontally in its row, it renders as a vertical list and shifts upward, directly overlapping the product search bar.

    2. At the same time, the categories menu has an alignment issue. On hover, the category items (like “Climatisation & CVC”) jump out of their vertical container and align horizontally next to other items instead of stacking vertically in a clean column list.

    The entire header structure and alignment are broken on the live site. I have already cleared the Elementor CSS cache and disabled LiteSpeed performance settings, but the layout remains broken.

    Could you please inspect my website or provide the proper CSS fixes to restore the correct layout for both menus?

    Thank you for your help.

    Attachments:
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    #725301

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked your website.

    Regarding the main navigation menu, I don’t see the issue you described. Currently, the primary navigation menu is not displayed in the header. Instead, the header is showing the hamburger menu, which appears to be working normally.

    For the categories menu, I also checked the hover behavior, and the category items are displaying correctly in a vertical list. I could not reproduce the issue where the items align horizontally.

    See Screenshot for Clarification: https://postimg.cc/KkQJKvSS

    Best Regards

    #725304

    kawtarachek115
    Participant

    Thank you for checking.

    Please note that since this is a live production website, I had to temporarily switch the header to “Mobile Menu” layout so my customers wouldn’t see the broken, overlapping design. This is why you cannot see the issue on the live site right now.

    However, the problem is 100% real when the Desktop Main Menu is active. Please look closely at the screenshots I provided in my previous message: they show exactly how the main menu displays vertically over the search bar, and how the categories menu breaks horizontally on hover.

    I want my desktop header to display a normal horizontal main menu and a functional vertical categories navigation menu.

    Update: I have just switched the header layout back to the broken desktop mode.

    You can now visit my live website and inspect the code to see both bugs .

    Please let me know what needs to be fixed. Thank you!

    Attachments:
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    #725326

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #725333

    kawtarachek115
    Participant

    Hello,Thank you for your help. Here are the WP-ADMIN credentials to check the issue with my header and main menu:

    #725427

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    First of all, update the new version of the theme “WOODMART WordPress NEW: 8.5.7 RELEASED”, update the required plugin, and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know and I will check and give you a possible solution.

    Best Regards

    #725451

    kawtarachek115
    Participant

    Hello,

    Thank you for your response.

    I have successfully updated the WoodMart theme to the latest version (8.5.7) and updated all the required theme plugins (including WoodMart Core). I also cleared all caches, but unfortunately, the menu layout issue still persists exactly as before.

    #725516

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please confirm permission for plugin deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Best Regards

    #725568

    kawtarachek115
    Participant

    Yes, I confirm. You have the permission to deactivate plugins and switch to the parent/default theme for testing. Thank you.

    #725664

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Your issue has been resolved. I have deactivated some of the plugins on your site and it is showing fine.

    See the screenshot for clarification: https://postimg.cc/Z9V5g6fP

    Please check back your site again and check the issue. Please visit your site and reactivate the plugin one by one to check which one causes the issue.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)