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Broken images and categorie header on Safari browser

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • #251532

    sophie
    Participant

    Hi team !
    Can you help me please with my site on Safari I saw some broken images (the ones of my product categories) ? Normally my 5 categories are one on line but it’s displayed in 2 columns on Safari 🙁
    What can we do about that ?
    Thanks

    #251662

    Hello,

    I am checking your site and see the 5 categories in two rows. Most likely you have configured such a template in the theme options. Could you provide the screen of the problem in Safari and in any other browser? Please provide your site admin access to the private area.

    Best Regards

    #251684

    sophie
    Participant

    Here are they !

    #251845

    Hello,

    Could you send a screen of the problem. I am checking on Safary I cannot find the problem https://prnt.sc/w4srbg

    Product categories are in three rows as they are configured, if you mean the different height of the images, please check this instruction: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

    Best Regards

    #251846

    Hello,

    Could you send a screen of the problem. I am checking on Safary I cannot find the problem https://prnt.sc/w4srbg

    Product categories are in three rows as they are configured, if you mean the different height of the images, please check this instruction: https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

    Best Regards

    #251849

    sophie
    Participant

    The problem is on top of the page “boutique”
    There’s a black part with the name and a picture of each categories. That’s here : th

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    #252024

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)