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Broken Product Archive in shop

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  • #458063

    aljaz
    Participant

    Hi, I have problems with Products Archive layout in Woocommerce. Because My page was running slow I have instaled Wp- Rocken and Imagefly for resizing images. When I run image optimization my layout of Products archive is broken ( pleas esee the pictures) but this occures only on mobile, and the first time when the page is loaded, When I hit refresh the layout is back to normal. and it works fine.
    And again, if I clear my cache on mobile and visit the shop the problem is back till I hit refresh button. My only concern about this is, when costumers visit shop for the first time they will leave if the see this, and They don’t know that hitting ” refresh” will fix the problem.
    so can you be so nice and try to solve me this problem?
    And I forget to mentioned, You can see 2 pictures on product card and when selected it is white.
    Thanks

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    #458161

    Hello,

    Sorry for the inconvenience, could you please once try deactivating all the third party Plugins on your Site including the Cache plugin(s) too, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    Because by default at the Theme end there isn’t an issue happening. You can checkout the Archive page too from the Test Site: https://blackpearlspro.com/woodmart_support/shop/

    So, if you found out the causing issue Plugin, then try contacting the respective Plugin Support because according to the Envato Policy we don’t provide Support for the third party Plugin issues. You will need to contact the respective Plugin Support in this regard. They will guide you better.

    Hope you can understand !

    Best Regards.

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