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Broken theme after demo imported

Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • #688457

    deminio
    Participant

    It seems that after demo import the theme is broken. The images are big and it all set to left.

    #688574

    Hello,

    The issue is that the demo content might not have been imported correctly, or some elements were imported in a different format than expected.

    Please try to deactivate the third-party plugins and import the demo again.

    Note that our dummy content works only on a fresh installation. If you have some content already, it will conflict with your existing posts, and most of the content will not be imported correctly.

    If the issue remains, try to increase the “PHP Max Input Vars” parameter to 10000 or higher in your PHP configuration and import the demo again.

    If the issue still remains, share the WP login details and let me know which demo you want to import, so I can further check on your site and give you a possible solution.

    Best Regards,

    #688625

    deminio
    Participant

    Thank you for your reply. I had already increased PHP Max Input Vars to 10000. I tried also to 11000 and them import but still the same. Also it is a fresh install. I deactivated plugins but i think all the plugins are from your theme.
    I’m sending you the credentials to check it.
    Thank you.

    #688674

    Hello,

    Your issue has been resolved. Check back your site and check the issue after completely clearing the browser cache.

    Best Regards,

    #689199

    deminio
    Participant

    Hello again. It seems that it is broken again. The only thing that i did before it broke, i accidentally selected Edit with WordPress and not Edit with Elementor for a page. Please can you let me know how did you fixed it?

    #689200

    deminio
    Participant

    I imported again the demo but it deleted all the changes i have made. This is not a solution. Can you please let me know why it is so easily broken?

    #689264

    Hello,

    I have checked your site, and the demo is showing fine on your site.

    See Screenshot for clarification: https://postimg.cc/Z9FKCNRP

    Please revisit your website and send us a screenshot of the issue if you encounter any.

    Best Regards,

    #689268

    deminio
    Participant

    It is fixed because i imported the demo again, but i lost all the changes i have made.
    Can you explain me why it is happening so i know to avoid it?

    #689304

    Hello,

    The issue occurred because the page was opened and edited with the default WordPress editor instead of Elementor. When that happens, WordPress can overwrite or remove the Elementor layout data, which causes the page design to break.

    Re-importing the demo restores the layout, but it also resets any custom changes you’ve made.

    To avoid this in the future, please make sure to only edit Elementor-based pages using the “Edit with Elementor” button. Avoid switching to the default editor once the page is built with Elementor, as it can corrupt the layout structure.

    Best Regards,

Viewing 9 posts - 1 through 9 (of 9 total)