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Browser crash

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  • #546354

    kontakt-0493
    Participant

    Hello,

    I’ve recently uploaded 27,000 products and organized them into 2,200 categories. The developer implemented the menu programmatically.

    However, there’s an issue with the backend menu. It’s become so large that it causes the browser to crash. I receive a warning from the browser to either wait or close it. I tried extending the loading time from 240 seconds to 900 seconds, but I still encounter the browser crash message. It disappears quickly once the menu loads, but I’m unsure what steps to take next.

    #546378

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #546380

    kontakt-0493
    Participant

    Hi again,

    yes same problem with TwentyTwenty

    #546526

    Artem Temos
    Keymaster
    Xtemos team

    It looks like a general issue of WordPress with a large amount of menu items. Try to reduce the number of items in your menu to solve this.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)