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Issue
- This topic has 7 replies, 2 voices, and was last updated 3 years, 5 months ago by
Elise Noromit.
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AuthorPosts
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March 16, 2022 at 1:47 am #361169
levelupdpecorParticipantHello, I hope you are well.
I will be more polite and calm in this first message, please add the site I put in private and see my super theme “Decoration” activated.
He’s beautiful (irony), I’m following the right step by step just like the video tutorial (even though it’s a 2017 video and we’re in 2022).Access and give me a solution because I don’t know where to go without solving this beautiful theme.
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This topic was modified 3 years, 5 months ago by
levelupdpecor.
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This topic was modified 3 years, 5 months ago by
levelupdpecor.
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This topic was modified 3 years, 5 months ago by
levelupdpecor.
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This topic was modified 3 years, 5 months ago by
Elise Noromit.
March 16, 2022 at 2:14 am #361183
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please insert the site admin access into the Private content below the message area. We need a username with admin rights, password and login URL.
Best Regards
March 16, 2022 at 2:29 am #361187
levelupdpecorParticipantOk, sent in a private message.
March 16, 2022 at 9:32 pm #361448
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
If it does not help, please reinstall WordPress and give us a clear WordPress installation we will install.
Best Regards
March 16, 2022 at 10:30 pm #361460
levelupdpecorParticipantHello
March 17, 2022 at 12:19 am #361477
Elise NoromitMemberHello,
This plugin PageLayer does not relate to WoodMart theme, you can disable it and WoodMart theme would work properly.
Best Regards
March 17, 2022 at 12:33 am #361485
levelupdpecorParticipantOkay, thanks a lot for the help, problem solved.
March 17, 2022 at 11:11 pm #361820
Elise NoromitMemberHello,
Please do not worry, we are here to help. I can delete the topic if you want. At the same time, this information is very useful as now we know that PageLayer may cause the problem and is not compatible with WoodMart. You know WordPress plugins are numerous and we cannot test them all in advance.
We are always happy to help you, write to us when you have any difficulties or issues with our theme.
Best Regards
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