Bug

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  • #384607

    fbgfft
    Participant

    Hello we have a bug and its only with apple phones(iphones) see this video please (https://streamable.com/fisrm6)

    #384636

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with the default WordPress theme to understand is it our theme issue or not?

    I await your response.

    Kind Regards

    #384730

    fbgfft
    Participant

    i have tried Twenty Twenty and its works

    its with your theme

    #384899

    Luke Nielsen
    Keymaster

    Hello,

    I have checked this issue on the iPhone mobile device, on my side everything works well and I didn’t see any problems with it.

    https://gyazo.com/c4128e45b253e76cceb76850d07c3e0b

    Could you please say which iPhone device and IOS version you use?

    Looking forward to hearing back from you!

    Kind Regards

    #384909

    fbgfft
    Participant

    yeah because dokan support gave me a temporary fix
    we want permanent fix
    see image its from dokan ticket

    Attachments:
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    #384949

    Luke Nielsen
    Keymaster

    Hello,

    Kindly accept our sincere apologies for the inconvenience caused to you, we will take appropriate measures and in our next update it will be fixed.

    If you would like to discuss some questions, our customer support team is here for you.

    Kind Regards

    #384967

    fbgfft
    Participant

    no its okey there were no inconvenience happened

    we will wait to next update thank you.

    #384986

    Luke Nielsen
    Keymaster

    If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)

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