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Bug Checkout with Cartflow
- This topic has 9 replies, 2 voices, and was last updated 1 week ago by Artem Temos.
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January 10, 2025 at 2:27 pm #628790
Suana baderParticipantHi,
I’m experiencing an issue on my website during the checkout process, which is built using the CartFlows plugin. The dropdown field for selecting the country appears to be buggy.
I reached out to CartFlows support, and here is their response:
“I’ve checked the issue with the country field and found that some custom CSS from your theme is causing the layout issue with the dropdown field. For your reference, here’s a screen recording demonstrating the issue:”
Could you please assist me in resolving this issue?
Thank you,
January 10, 2025 at 6:00 pm #628860
Artem TemosKeymasterTo fix this issue, try to add the following code snippet to the Custom CSS area in Theme Settings.
.cartflows-elementor__checkout-form .select2-container--default .select2-selection--single .select2-selection__rendered { position: relative !important; }
January 11, 2025 at 10:23 am #628921
Suana baderParticipantThank you for your assistance earlier; the previous issue is now resolved.
However, I’ve encountered another problem. As shown in the attached picture, the product details, including the name and cost, are missing in the checkout. Instead, only the total amount is displayed. Normally, the checkout should display both the product and its corresponding cost.
Could you please help me resolve this issue?
Thank you in advance for your support.
Best regards,
RaphaelAttachments:
You must be logged in to view attached files.January 13, 2025 at 11:02 am #629186
Artem TemosKeymasterHello,
Please send us a screenshot of how it looks with the default theme so we can understand what is wrong.
Kind Regards
January 15, 2025 at 5:41 am #629792
Suana baderParticipantI put the screenshots for you
Attachments:
You must be logged in to view attached files.January 15, 2025 at 11:21 am #629858
Artem TemosKeymasterCan we switch between themes and see the difference on your website?
January 15, 2025 at 2:37 pm #629938
Suana baderParticipantYes, but put the original theme once your testing is finished
January 15, 2025 at 3:21 pm #629970
Artem TemosKeymasterYou need to disable the following options in Theme Settings to make it work https://monosnap.com/file/tRK7OxvSkqqe4HVFkD8LxuPgt2ewaO
January 17, 2025 at 1:23 pm #630545
Suana baderParticipantHello,
I have again the first problem i told in this post, because i change the template in cartflow, can you check again please (problem when select country, problem with css i guess)
January 17, 2025 at 3:32 pm #630591
Artem TemosKeymasterYou need to add the CSS code we sent you earlier to fix this issue https://xtemos.com/forums/topic/bug-checkout-with-cartflow/#post-628860
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