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Bug Checkout with Cartflow

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  • #628790

    Suana bader
    Participant

    Hi,

    I’m experiencing an issue on my website during the checkout process, which is built using the CartFlows plugin. The dropdown field for selecting the country appears to be buggy.

    I reached out to CartFlows support, and here is their response:

    “I’ve checked the issue with the country field and found that some custom CSS from your theme is causing the layout issue with the dropdown field. For your reference, here’s a screen recording demonstrating the issue:”

    Could you please assist me in resolving this issue?

    Thank you,

    #628860

    Artem Temos
    Keymaster

    To fix this issue, try to add the following code snippet to the Custom CSS area in Theme Settings.

    .cartflows-elementor__checkout-form .select2-container--default .select2-selection--single .select2-selection__rendered {
        position: relative !important;
    }
    #628921

    Suana bader
    Participant

    Thank you for your assistance earlier; the previous issue is now resolved.

    However, I’ve encountered another problem. As shown in the attached picture, the product details, including the name and cost, are missing in the checkout. Instead, only the total amount is displayed. Normally, the checkout should display both the product and its corresponding cost.

    Could you please help me resolve this issue?

    Thank you in advance for your support.

    Best regards,
    Raphael

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    #629186

    Artem Temos
    Keymaster

    Hello,

    Please send us a screenshot of how it looks with the default theme so we can understand what is wrong.

    Kind Regards

    #629792

    Suana bader
    Participant

    I put the screenshots for you

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    #629858

    Artem Temos
    Keymaster

    Can we switch between themes and see the difference on your website?

    #629938

    Suana bader
    Participant

    Yes, but put the original theme once your testing is finished

    #629970

    Artem Temos
    Keymaster

    You need to disable the following options in Theme Settings to make it work https://monosnap.com/file/tRK7OxvSkqqe4HVFkD8LxuPgt2ewaO

    #630545

    Suana bader
    Participant

    Hello,

    I have again the first problem i told in this post, because i change the template in cartflow, can you check again please (problem when select country, problem with css i guess)

    #630591

    Artem Temos
    Keymaster

    You need to add the CSS code we sent you earlier to fix this issue https://xtemos.com/forums/topic/bug-checkout-with-cartflow/#post-628860

Viewing 10 posts - 1 through 10 (of 10 total)