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Bug I can’t add factory photos

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #683552

    unlimiteddco
    Participant

    When I try to add logos to the branding section, I can’t do it. I upload the photos it asks for and hit refresh. Once I do this, the page appears to save and returns to the empty state it was at the beginning.

    I don’t know how to fix it.

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    #683636

    Hung Pham
    Keymaster

    Hi unlimiteddco,

    Thanks for reaching to us.

    I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.

    Regards,
    Hung PD

    #683819

    unlimiteddco
    Participant

    Hi, I tried it and it still doesn’t work properly when I do what you told me.

    What can we do?

    Thanks

    #683823

    unlimiteddco
    Participant

    Also, doing this has cleared all the filters I had set up for my store….

    #683830

    unlimiteddco
    Participant

    I also don’t understand why the icons that were visible before aren’t showing up in my filters now…

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    #684079

    Hung Pham
    Keymaster

    Hi unlimiteddco,

    Thanks for your patience.

    The admin link has been expired, please provide new one.

    Regards,
    Hung PD

    #684093

    unlimiteddco
    Participant

    Here is the info:

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Viewing 7 posts - 1 through 7 (of 7 total)