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Bug in the new “Video” widget

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  • #496230

    Jeriss Cloud Center
    Participant

    Dear,

    Please check the screenshot below, you’ll see that the new “Video” widget has a bug regarding the “Design Options”, it’s being displayed twice. That’s wrong.

    Please fix this, thanks
    THanks

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    #496857

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #498329

    Jeriss Cloud Center
    Participant

    Access to staging below in private.

    All plugins and customizations were disabled, except WPML.

    When WPML is disabled, the issue disappears.
    When WPML is enabled, the issue re-appears.

    The issue is that the section “Design Options” wrongly appears twice (once in French as “Options de style”, once in English as “Design Options”).

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    #499296

    Luke Nielsen
    Keymaster

    Hello,

    Please add the translation here: https://monosnap.com/file/D0KoOy4E4c4weG5F1YB1j0lg0Zktb8

    Don’t hesitate to let me know if you need any further help or any other info.

    Kind Regards

    #500071

    Jeriss Cloud Center
    Participant

    but in all other widgets, the issue doesn’t happen (wether or not the translation is defined), in many other widgets your theme ads settings to the default “Design Options” tab that is in French called “Options de style” so why should I care make sure that the translation is set for this widget and not for the other widgets?

    #500072

    Jeriss Cloud Center
    Participant

    Plus the translation is already defined in that string, so your reply isn’t a solution. The translation is already there, and the problem is still there too.

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    #501034

    Luke Nielsen
    Keymaster

    Hello,

    You should add the translation here as well: https://monosnap.com/file/n4LgDlUB18Sw6P6tgCr5UyXRFfRlfj

    So after adding it, everything is working fine right now.

    Kind Regards

    #501039

    Jeriss Cloud Center
    Participant

    Hi Luke,

    Ok after adding the translation, the bug is gone.

    However, I still feel there is something wrong in this widget. All the other widgets have the same tab “Design options” and none of them have this issue, whether or not the translation is added in WPML.

    So there is definitely something wrong. It can’t be possible that this issue appears only here in this video widget, and not in all the other widgets.

    Regards

    #501069

    Luke Nielsen
    Keymaster

    Hello,

    We just added the translation and it fixed the issue.

    If you have any more questions or need further assistance, please let me know. I’m always happy to assist you.

    Kind Regards

    #501434

    Jeriss Cloud Center
    Participant

    Ok please close this ticket, thanks

    #501441

    Luke Nielsen
    Keymaster

    Hello,

    Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

Viewing 11 posts - 1 through 11 (of 11 total)

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