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Bug in the new “Video” widget
- This topic has 10 replies, 2 voices, and was last updated 1 year, 10 months ago by
Luke Nielsen.
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September 15, 2023 at 10:36 am #496230
Jeriss Cloud CenterParticipantDear,
Please check the screenshot below, you’ll see that the new “Video” widget has a bug regarding the “Design Options”, it’s being displayed twice. That’s wrong.
Please fix this, thanks
THanksAttachments:
You must be logged in to view attached files.September 18, 2023 at 9:21 am #496857
Luke NielsenKeymasterHello,
In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Kind Regards
September 22, 2023 at 12:51 pm #498329
Jeriss Cloud CenterParticipantAccess to staging below in private.
All plugins and customizations were disabled, except WPML.
When WPML is disabled, the issue disappears.
When WPML is enabled, the issue re-appears.The issue is that the section “Design Options” wrongly appears twice (once in French as “Options de style”, once in English as “Design Options”).
Attachments:
You must be logged in to view attached files.September 26, 2023 at 11:09 am #499296
Luke NielsenKeymasterHello,
Please add the translation here: https://monosnap.com/file/D0KoOy4E4c4weG5F1YB1j0lg0Zktb8
Don’t hesitate to let me know if you need any further help or any other info.
Kind Regards
September 29, 2023 at 12:07 am #500071
Jeriss Cloud CenterParticipantbut in all other widgets, the issue doesn’t happen (wether or not the translation is defined), in many other widgets your theme ads settings to the default “Design Options” tab that is in French called “Options de style” so why should I care make sure that the translation is set for this widget and not for the other widgets?
September 29, 2023 at 12:10 am #500072
Jeriss Cloud CenterParticipantPlus the translation is already defined in that string, so your reply isn’t a solution. The translation is already there, and the problem is still there too.
Attachments:
You must be logged in to view attached files.October 3, 2023 at 10:26 am #501034
Luke NielsenKeymasterHello,
You should add the translation here as well: https://monosnap.com/file/n4LgDlUB18Sw6P6tgCr5UyXRFfRlfj
So after adding it, everything is working fine right now.
Kind Regards
October 3, 2023 at 10:30 am #501039
Jeriss Cloud CenterParticipantHi Luke,
Ok after adding the translation, the bug is gone.
However, I still feel there is something wrong in this widget. All the other widgets have the same tab “Design options” and none of them have this issue, whether or not the translation is added in WPML.
So there is definitely something wrong. It can’t be possible that this issue appears only here in this video widget, and not in all the other widgets.
Regards
October 3, 2023 at 12:19 pm #501069
Luke NielsenKeymasterHello,
We just added the translation and it fixed the issue.
If you have any more questions or need further assistance, please let me know. I’m always happy to assist you.
Kind Regards
October 4, 2023 at 10:47 am #501434
Jeriss Cloud CenterParticipantOk please close this ticket, thanks
October 4, 2023 at 10:58 am #501441
Luke NielsenKeymasterHello,
Always remember that you can reach out to us with any questions you may have.
We wish you a splendid day!
Kind Regards
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