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Bug / Issue in your theme code …

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #555072

    jonmroz
    Participant

    I couldn’t figure out why half of my site was in Italics and certain issues were popping up. After speaking with Elementor, they gave me the info below. I implemented the CSS and it worked. I just wanted to pass this along so that you can fix it.

    Thank you

    —————

    Hi Jon,

    Thank you for contacting Elementor. I am Rakesh from Tier 2 Customer Experience.

    I checked your webpage and found that the issue happened because of a one-line CSS from the WoodMart theme. If you change the theme, the problem will go away.

    Reference video: https://www.loom.com/share/d9daf198e2c548c69408be01907106d0

    You can ask the theme support to remove the CSS of the line where it is added.

    Alternatively, you can override that CSS with the code below. You can add the below code inside Appearance -> Customize -> Additional CSS.

    .elementor-default i:not([class]) {
    font-style: inherit !important;
    }

    #555093

    Luke Nielsen
    Keymaster

    Hello,

    Please send me access to the website that has this issue so I can investigate it.

    Looking forward to hearing back from you!

    Kind Regards

    #555097

    jonmroz
    Participant

    Sure thing. Access below.

    #555642

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    May I disable that custom CSS for a short time for testing? If not, could you please send me a staging site where I can test it there?

    Thank you in advance.

    Kind Regards

    #555646

    jonmroz
    Participant

    Yes, that will be fine as long as it doesn’t mess anything up. If you are not able to fix it without the css, can you please put it back?

    Thank you.

    #556046

    Luke Nielsen
    Keymaster

    Hello,

    I have disabled the code for a short time and I didn’t see any changes in the font- https://dropmefiles.com.ua/en/KeLyRVM

    If you had that issue on some specific pages, could you please send me a URL link?

    Kind Regards

    #556156

    jonmroz
    Participant

    OK, thanks. Just in case the issue comes back again, can you please include the CSS here for me to copy and paste back in if needed?

    Thanks so much

    #556306

    Luke Nielsen
    Keymaster

    Hello,

    I left your custom CSS active, but in case, if the issue comes back again, I suggest you contact us. I have suspicions that it was an unclosed <i> tag, but I didn’t find that cursive issue so I can’t say for sure.

    Thank you for your time and patience.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)