bug issues where firewall ovh hosting is activated
-
When I activate firewall on my OVH host, the theme is no longer working correctly and some features are no longer working at all, I searched on forums, and I understood that I have to contact my host to whitelist something that I didn’t understand, can you please tell me what exactly should I tell them or what should I do
?
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
– when firewall on OVH is activated, i can’t even change my logo with ur theme
– when firewall OVH is disactivated, everything work correctly
= i think ovh should whitelist some URL’s
Attachments:
You must be
logged in to view attached files.
Hello,
It looks like the firewall blocks the Header builder’s request. You need to contact your hosting provider to add it somehow to the exception list.
Kind Regards
can u please give the URL’s, that OVH should add to the exception list ?
Attachments:
You must be
logged in to view attached files.
This URL is unique to your website. But you can find it in the error log while saving the header https://gyazo.com/e7441b8c5fc69817b2cf695cf9ea7318
.
