Home Forums WoodMart support forum Bug opening full screen image window

Bug opening full screen image window

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #477702

    staffcreator
    Participant

    Good evening to all guys! 🙂

    We have a small bug to check.

    I noticed that clicking on the button to enlarge the image to full screen does not seem to work. (I attach a small video to this)

    You can give it a try too, on any product page.

    I’ll leave you the access data to the staging site privately.

    Attention!
    I’ve already tried disabling all the plugins, leaving only Woodmart Core, active the theme, and WPBakery, I’ve already disabled all other plugins and the problem remains.

    Can you check too?

    I’ll wait for you here
    Thank you so much guys

    Greetings 🙂

    Attachments:
    You must be logged in to view attached files.
    #477866

    Luke Nielsen
    Keymaster

    Hello,

    Make sure that you have enabled the “Photoswipe” library in Theme Settings -> Performance -> JS. https://prnt.sc/ozhj_0uUWfze

    Let me know the result.

    Kind Regards

    #477947

    staffcreator
    Participant

    Hi Luke!

    Thanks for your help!

    Unfortunately it doesn’t work. 🙁 (See attached video)

    I’ll wait here
    Thank you..

    Greetings 🙂

    Attachments:
    You must be logged in to view attached files.
    #478119

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Please confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you!

    Kind Regards

    #478176

    staffcreator
    Participant

    Hi Luke!

    Thank you for your answer!

    Absolutely yes, you can proceed with the tests by disabling the plugins and re-enabling everything afterwards..

    I await your news

    A thousand thanks
    Greetings 🙂

    #478253

    Luke Nielsen
    Keymaster

    Hello,

    You have added a custom code that affects it: https://monosnap.com/file/FRxtY2pkzuzKvwoOQvlCBF4kGNN9JC

    Let me know if there is anything else I can help and have a good day!

    Kind Regards

    #478485

    staffcreator
    Participant

    Hi Luke!

    Thanks for your help!

    OK! I got it.

    Yes, I had to deactivate that container because on the home page, and on all the pages of the site, under the footer you can see a graphic that I have never added, and consequently I had disabled the photoswipe container.

    I managed to trace the problem and I will have to solve it with another plugin as it makes a conflict.

    Now I have opened a ticket to the author of the offending plugin will have to fix it. I’ll let you know if I need anything else.

    Thanks for your help

    you can close the ticket.

    Greetings
    🙂

    #478491

    Luke Nielsen
    Keymaster

    Hello,

    Ok, understood. Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Bug opening full screen image window’ is closed to new replies.