Home Forums WoodMart support forum BUG REPORT: Cannot remove background colours after updates.

BUG REPORT: Cannot remove background colours after updates.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #599186

    RichardTRC
    Participant

    I’ve noticed that we cannot remove a background colour after its been set (this only started happening after recent updates).

    Screenshot: https://ibb.co/hWz2hzx

    If I remove the hex colour code it doesn’t save that choice. Only way to do it is to change alpha value to zero, which isn’t ideal.

    You can replicate this by using full updated wpbakery and woodmart, setting a background colour for a row or column, then trying to remove it.

    #599334

    Hello,

    I have confirmed our test site and it is working fine. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login URLof your site so I will check and give you a possible solution.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)