Home Forums WoodMart support forum Bug report – when you enter a Custom icon size in the Information box

Bug report – when you enter a Custom icon size in the Information box

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #307956

    yaron_elh
    Participant

    When you enter a Custom icon size in the Information box It breaks the link to the image, If you remove the custom size the image returns,

    Custom image size in the example 50×50

    Attachments:
    You must be logged in to view attached files.
    #307991

    Hello,

    PLease provide your site admin access to the private area, page URL with the Information box and image URL you are trying to insert.

    Best Regards

    #308414

    yaron_elh
    Participant

    Hi thanks,, this is a bug report
    follow the instructions and reproduce it on your end, if that’s something you don’t do then that’s fine you can close the issue.

    This is more to let you know that there is a bug there

    All the best
    Yaron

    #308527

    Hello,

    What image format do you use? I need to check your site cause we cannot reproduce the same on our side.

    Please provide the page URL with the problem.

    Best Regards

    #308568

    yaron_elh
    Participant

    svg,, And another important note is that you need to dig this in the HTML block area with
    wp bakery

    I moved away from this, so if you can’t reproduce it just close the issue

    Cheers
    YaronWill

    #308583

    Hello,

    PLease provide your site admin access to the private area, page URL with the Information box and image URL you are trying to insert.

    Best Regards

    #308591

    yaron_elh
    Participant

    I moved away from this, so if you can’t reproduce it just close the issue

    #308635

    Hello,

    We have faced different cases when images were displayed incorrectly. In most cases, the reason was either an incorrect image (SVG) or an incorrect configuration. That is why when we get a notification about an image problem, we need to check, detect the reason and then we are able to suggest a solution.

    If you decide to get back to the issue, contact us if you have any problems.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)