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BUG SAFARI

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #305361

    camilo517
    Participant

    Hello, in safari for iphone there is an error in the widget “Product categories” When clicking on a category the link is incorrect
    In chrome and other browsers the operation is correct

    #305373

    Hello,

    Please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #305592

    camilo517
    Participant

    We have just done more exhaustive tests
    It happens in both safari and chrome.
    We have tested without plugins, with plugins, different installations and the same thing happens in all of them. The link seldom matches the one it should
    With wpbakery it works fine, with elementor not

    #305593

    camilo517
    Participant

    And it only happens in the mobile version

    #305594

    camilo517
    Participant

    The cause was this option “Disable OWL Carousel script on mobile devices”
    Solved

    #305724

    That is fine! If you have any questions please feel free to contact us.
    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)