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Bug with categories and elementor

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #502037

    v1ppers0nn
    Participant

    Hi, when i try to select specific category in elementor “product grid/carousel” or “ajax product tabs” and i go to “Categories or tags”, when i start to write i have “no results found”: https://gyazo.com/daaa3d142402442115c5283ed7642b4d

    In the same time i have the categories created with this name with producs in them: https://gyazo.com/ab2e8b022d0eabaa1d71059f8c64dd1d

    #502208

    Hung Pham
    Keymaster

    Hi v1ppers0nn,

    Thanks for reaching to us.

    I tested on local and both widgets worked with Cyrillic titles https://prnt.sc/hmseKO6a2Ayc https://prnt.sc/115D7JVlz-UG

    Please provide me with temporary wp-admin access, I will debug issue.

    Regards,

    #502212

    v1ppers0nn
    Participant

    In private.

    #502336

    v1ppers0nn
    Participant

    I fixed the bug. It was from the url-s.

    Now i have another question. Is possible to remove the links on the tab “addtitional information” of the attributes? For example from this: https://gyazo.com/7efd06db7461816908e8a156368c603d <p>1 таблетка</p> to be <p>1 таблетка</p>

    #502378

    Hung Pham
    Keymaster

    Hi v1ppers0nn,

    Add below Custom CSS code to Theme Settings > Custom CSS > Global custom CSS

    .single-product #tab-additional_information .woocommerce-product-attributes-item__value a{
    	pointer-events: none;
    }

    Regards,

    #502462

    v1ppers0nn
    Participant

    Thank you!

    One other question. Check here: https://new.magherbs.com/hranitelni-dobavki/ Every product have “brand” and i see it when i open the product, but when i am in category, i have showed only one brand, but i have 30. Why?

    #502555

    Hung Pham
    Keymaster

    Hi v1ppers0nn,

    Could you please provide me with screenshot for better understanding?

    Regards,

    #502557

    v1ppers0nn
    Participant

    On the sidebar, not appear all the brands that i have in my website: https://gyazo.com/29958f5a1ea97c0333276d9d78c04b24

    #502822

    Hung Pham
    Keymaster

    Hi v1ppers0nn,

    I can’t access wp-admin, please provide FTP account then I will enable debug log and check your issue.

    Regards,

    #502949

    v1ppers0nn
    Participant

    Hi, why you can’t access? I try and everything is okay? Do you try?

    #503246

    Hung Pham
    Keymaster

    Hi v1ppers0nn,

    I’ve fixed your issue. Please check your site again.

    If you face this error again, navigate to WooCommerce > Status > Tool and click on “regenerate the product attributes lookup table” option.

    Regards,

    #503260

    v1ppers0nn
    Participant

    Hi, not is working good again. For example check

    #503311

    Hung Pham
    Keymaster

    Hi v1ppers0nn,

    I see all brands are listed. https://prnt.sc/9zwYnLGY4jKP Could you please clear cache and check again?

    Regards,

Viewing 13 posts - 1 through 13 (of 13 total)