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Bug with changing icon in menu

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  • #484644

    firstsouqcom
    Participant

    Hey, everybody!

    I can’t change the value of the item from “Dropdown background” to “Menu item icon” in the menu settings. After setting it to “Menu item icon” and clicking on Save menu button, the item automatically has “Dropdown background” value again. What could be the problem? Please help.

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    #484737

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #484778

    firstsouqcom
    Participant

    hello, thank you. I confirm permissions to turn off plugins and theme. Fresh backup done.

    #485133

    Hello,

    Please check this manual: https://xtemos.com/docs-topic/my-menu-doesnt-save-custom-fields/

    If you have any questions please feel free to contact us.

    Best Regards

    #485799

    firstsouqcom
    Participant

    Thank you! It helped!

    #485843

    You are welcome! We are here to help.

    Wish you a wonderful day!

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Viewing 6 posts - 1 through 6 (of 6 total)

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