bug with the number of pieces from the product at the checkout

Hello.
I’ve had the following error for a week:

For example, if I add a product twice or more to the shopping cart, I see the correct quantity. When I then go to checkout, I see the quantity as 1, but the price for 2 pieces is displayed, and that is also what is ordered. However, the quantity is set to 1, which is purely visual, but that will confuse customers.

Do you have a solution for this, or are you already aware of this?

Thanks
Best regards

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Hello,

Please deactivate all the third-party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the third-party plugins one by one and check which plugin is creating the issue for you.

If the issue remains, could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if it is our theme issue or not?

Otherwise, if the issue still exists, then keep the third-party plugins deactivated and share the WP login details so I can check and give you a possible solution.

Best Regards,

you are right.
WooCommerce Quantity Discounts, Rules & Swatches

was the problem. thanks!

Hello,

You’re very welcome! I’m glad I could help. If you need anything else, feel free to reach out!

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards,

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