I’m encountering a problem, the site “jumps” all the time 2 or 3 times a day it goes into error and comes back online after a few minutes, we tested a lot of things to understand where it’s coming from… but we can’t find a solution, it’s really problematic…
Thanks for reaching to us and appreciate your patience.
Sorry, but your question is a bit unclear to me. Please describe in more details, this will allow me to thoroughly investigate and address your concerns in a more efficient.
I don’t know why but 2 or 3 times a day the site “jumps”, that is to say it is no longer accessible for 2-3 minutes then comes back online… we tried to see where this by cleaning the site, removing the plug-ins but nothing helps…
I have checked your site and didn’t see “jumps” issue. Can you please record a small video for better understanding to reproduce the issue on your site?
I can’t make videos it’s random, today at 5:33 p.m. the site “jumped” and came back at 5:36 p.m. generally speaking it lasts a few minutes without explanations… a priori in terms of the servers everything is ok… there is no traffic on the site…
we tested the plug-ins…
This is really problematic…
I just have messages from jetpack telling me that the site is “down” and when the site is “Back”
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