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button and arrows not functioning as they should

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #572069

    sulaclothing
    Participant

    I saw one bad thing here https://sulaclothing.com/product/long-silk-blouse/
    in left side of picture when you click to two small up/down arrows to move the thumbnail images, they move in the wrong side! it should move up and down but it moves left and right!
    it’s important to fix this fast.

    I think maybe it’s happened because the WP-Rocket when we commpresed JS/CSS but we need WP-Rocket to make website faster.
    And my second important question is the icon of my wishlist not working.
    on clicking on this icon the current page will refresh only. but should be redirect us to the my wishlist page.
    These are two new bugs that before was not there and worked well. but after we applied some Patch files of Woodmart Theme, these issues started happening.

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    #572182

    Hung Pham
    Participant

    Hi sulaclothing,

    Thanks for reaching to us.

    Everything worked perfectly on my end https://ibb.co/F5L4Xj9

    Please confirm me back if you resolved the issues.

    Regards,

    #572759

    sulaclothing
    Participant

    That is just a screenshot without using the arrow buttons to change thumbnails list. if you click on the down arrow you can see what’s happening.
    Also I change the first page manually by adding CSS. the thumbnail list has issue and not working. you can test it now

    https://sulaclothing.com/product/long-silk-blouse/

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    #572915

    Hung Pham
    Participant

    Hi sulaclothing,

    Thanks for url.

    You should Purge cache from plugins / CDN or disable it and check again, deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    Regards,

    #573479

    sulaclothing
    Participant

    Thank you. However we need all Cash Plugin and CDN to improve our page speed. We can not deactive as it will make our website will very slow and SEO will down.
    Best wishes.

    #573702

    Hung Pham
    Participant

    Hi sulaclothing,

    You just need to deactivate these to find root cause of problems, then you can re-activate it and turn off one of these options to keep finding options caused that.

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)