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Button Keeps Spinning When I Try To Add To Cart

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #81691

    kyledparsons30
    Participant

    HI there,

    I have a product on my Woo store and the button simply spins when I try to add to cart. If I click away from the page, the product is then in the cart but the page won’t update by itself.

    Thank you,

    #81720

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme so we could check it?

    Thank you in advance

    #81847

    kyledparsons30
    Participant

    Sorry i can’t do that – this is a live site. I did see an error log though and got this error:

    I took a look at the URL and am seeing a “cant update cart widget” error in the console. The origin of this error is https://km-fit.com/wp-content/themes/basel/js/theme.min.js?ver=4.3.0. This looks to me like a theme error relating to the “Add to Cart” button. Subscription products do not use the “Add to Cart” button, which is why you aren’t seeing this error on your subscription product pages.

    #81860

    Artem Temos
    Keymaster

    Try to disable AJAX add to cart option in Theme Settings -> Product page.

    #82325

    kyledparsons30
    Participant

    That worked, thanks!

    #82341

    Artem Temos
    Keymaster

    You are welcome.

Viewing 6 posts - 1 through 6 (of 6 total)